UrbanPulse LLC ("UrbanPulse", "we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit urbanpls.com or engage our services.
1. Information We Collect
- Information you provide: Name, email address, phone number, company name, and the contents of any messages you submit through forms or correspondence.
- Automatically collected information: IP address, browser type, device information, pages visited, and referring URLs.
- Cookies and similar technologies: See our Cookie Policy for details.
2. How We Use Information
- To respond to inquiries and provide requested services.
- To send service-related communications and project updates.
- To improve our website, services, and customer experience.
- To comply with legal obligations and enforce our agreements.
3. Legal Bases for Processing (GDPR)
Where the GDPR applies, we rely on the following legal bases: performance of a contract, your consent, our legitimate interests in operating our business, and compliance with legal obligations.
4. Sharing of Information
We do not sell your personal information. We may share information with: (a) trusted service providers who process data on our behalf under written agreements; (b) authorities when required by law; and (c) successors in a merger, acquisition, or asset sale.
5. Data Security
We implement administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit, access controls, and regular security reviews. No system is fully secure, but we work to maintain industry best practices.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
7. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict the processing of your personal information, and to object to processing or request portability. To exercise these rights, contact sales@urbanpls.com.
8. International Transfers
If you access our services from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ. We use appropriate safeguards for such transfers.
9. Children's Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
10. Changes
We may update this Privacy Policy. The "Last updated" date reflects the most recent revision.
11. Contact
For privacy questions, contact sales@urbanpls.com or write to UrbanPulse LLC, 741 Fifth Ave, Pittsburgh, PA 15219, United States.