These Terms and Conditions ("Terms") govern your access to and use of the UrbanPulse website (urbanpls.com) and any services provided by UrbanPulse LLC ("UrbanPulse", "we", "our", or "us"). By accessing our website or engaging our services, you agree to be bound by these Terms.
1. Services
UrbanPulse provides IT services including SaaS development, custom software development, web and mobile application development, UI/UX design, IT consulting, and digital marketing services. The scope, deliverables, fees, and timelines for any engagement are set out in a separate written agreement (Statement of Work or Master Services Agreement).
2. Eligibility
You must be at least 18 years old and have legal authority to enter into contracts on behalf of yourself or the organization you represent to use our services.
3. Fees and Payment
- All fees are quoted and payable in United States Dollars (USD) unless otherwise agreed in writing.
- Invoices are issued according to milestones, deliverables, or monthly retainers as defined in the applicable Statement of Work.
- Payment terms are net 14 days from invoice date unless otherwise agreed.
- Late payments may incur interest at 1.5% per month or the maximum rate allowed by applicable law, whichever is lower.
4. Intellectual Property
Upon full payment of all applicable fees, you will own the custom deliverables produced specifically for you under a Statement of Work. UrbanPulse retains ownership of pre-existing tools, frameworks, libraries, and methodologies used in providing the services, and grants you a perpetual, non-exclusive license to use them as embedded in the deliverables.
5. Client Responsibilities
- Provide timely access to information, content, accounts, and stakeholders required to perform the services.
- Review and approve deliverables within the timelines specified in the Statement of Work.
- Comply with all applicable laws and use the services only for lawful purposes.
6. Confidentiality
Both parties agree to keep confidential any non-public information shared during the engagement and to use such information solely for the purposes of performing or receiving the services.
7. Warranties and Disclaimers
We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards. Except as expressly stated, the services and website are provided "as is" without warranties of any kind, express or implied.
8. Limitation of Liability
To the maximum extent permitted by law, UrbanPulse's total aggregate liability under these Terms or any Statement of Work shall not exceed the fees actually paid by you to UrbanPulse in the three (3) months preceding the event giving rise to the claim. In no event shall UrbanPulse be liable for any indirect, incidental, special, consequential, or punitive damages.
9. Termination
Either party may terminate an engagement for material breach upon thirty (30) days' written notice if the breach is not cured. Upon termination, you will pay for all services performed and expenses incurred up to the effective date of termination.
10. Governing Law
These Terms are governed by the laws of the Commonwealth of Pennsylvania, United States, without regard to its conflict-of-laws principles. Any dispute arising out of these Terms shall be brought exclusively in the state or federal courts located in Allegheny County, Pennsylvania.
11. Changes to These Terms
We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website or services after changes are posted constitutes your acceptance of the revised Terms.
12. Contact
Questions about these Terms can be sent to sales@urbanpls.com or to UrbanPulse LLC, 741 Fifth Ave, Pittsburgh, PA 15219, United States.